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The Call Centre has been closed after 28 September, 2012 and we are receiving your enquires (including foreign exchange rates enquiry) at Tokyo Branch from 1 October, 2012.

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0120-777-268 (domestic/toll -free)

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81-3-5204-5001 (overseas/charged)
9 am - 5 pm, Monday to Friday (Tokyo time)
From 1 October, remittances via telephone are only available to your own account at another bank. The maximum transfer limit is 500,000 yen (or equivalent) per daily total.

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Domestic transfer (yen, foreign currency)

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International remittance to international HSBC account (yen, foreign currency)
International remittances to non-HSBC accounts are not available.