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News & Press Releases

Notice Regarding HSBC Premier Services Termination
29 Mar 2013

Important Announcement for HSBC Premier Customers
22 Feb 2012

Download form of account closure set
28 Mar 2012

HSBC Personal Account (ex HSBC Premier) Service Charges (As of January, 2013)
04 Jan 2013

Notice to Dormant Account Holders and Request of Contact Information Update
04 Apr 2013

Notice to Overseas HSBC Individual Account Holders
09 May 2013


The Call Centre has been closed after 28 September, 2012 and we are receiving your enquires (including foreign exchange rates enquiry) at Tokyo Branch from 1 October, 2012.

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0120-777-268 (domestic/toll -free)

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81-3-5204-5001 (overseas/charged)
9 am - 5 pm, Monday to Friday (Tokyo time)
From 1 October, remittances via telephone are only available to your own account at another bank. The maximum transfer limit is 500,000 yen (or equivalent) per daily total.

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Domestic transfer (yen, foreign currency)

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International remittance to international HSBC account (yen, foreign currency)
International remittances to non-HSBC accounts are not available.