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HSBC Premier Call Centre (24 hours 365 days)
HSBC Premier customers:
0120-777-268 (Toll-free)
81-3-6254-6777 (Overseas Call Collect)
Non-account holders:
0120-89-2028 (Toll-free)
[Office hours for cash and cheque handling services]
Monday - Friday 9 am - 3 pm
Akasaka Branch (Branch code 110)
9am-7pm Weekdays & Saturdays
The Hexagon 1/2F
5-4-7 Akasaka, Minato-ku
Tokyo
Map
Hiroo Branch (Branch code 100)
9am-7pm Weekdays & Saturdays
Hiroo Plaza 2F
5-6-6 Hiroo, Shibuya-ku
Tokyo
Map
Yokohama Branch (Branch code 120)
9am-7pm Weekdays & Saturdays
JN-Bldg. 1/2F
3-56-1 Aioicho, Naka-ku, Yokohama-shi
Kanagawa
Map
Marunouchi Branch (Branch code 130)
9am-7pm Weekdays & Saturdays
Yusen Bldg. 1F
2-3-2, Marunouchi, Chiyoda-ku
Tokyo
Map
Ginza Branch (Branch code 140)
9am-7pm Weekdays & Saturdays
GINZA888. 1F/2F
8-8-8, Ginza, Chuo-ku
Tokyo
Map
Ikebukuro Branch (Branch code 150)
9am-7pm Weekdays & Saturdays
1-4F Ikebukuro Ito Bldg.
1-3-5 Higashiikebukuro Toshima-ku,
Tokyo
Map
Kobe Branch (Branch code 160)
9am-7pm Weekdays & Saturdays
1F Kobe International House
8-1-6 Gokoudori Chuo-ku,
Kobe-shi, Hyogo
Map
* The Foreign Currency ATM Card cannot be used within Japan in basic.
[ HSBC ATMs ]
Akasaka Branch 1F
24 hours 365 days*
The Hexagon
5-4-7 Akasaka, Minato-ku
Tokyo
Map
Hiroo Branch 2F
24 hours 365 days*
Hiroo Plaza
5-6-6 Hiroo, Shibuya-ku
Tokyo
Map
Yokohama Branch 1F
24 hours 365 days*
JN-Bldg
3-56-1 Aioicho, Naka-ku, Yokohama-shi
Kanagawa
Map
Marunouchi Branch 1F
24 hours 365 days*
Yusen Bldg. 1F
2-3-2, Marunouchi, Chiyoda-ku
Tokyo
Map
Ginza Branch 1F
24 hours 365 days*
GINZA888. 1F
8-8-8, Ginza, Chuo-ku
Tokyo
Map
Ikebukuro Branch 1F
24 hours 365 days*
1-4F Ikebukuro Ito Bldg.
1-3-5 Higashiikebukuro Toshima-ku,
Tokyo
Map
Kobe Branch 1F
24 hours 365 days*
1F Kobe International House
8-1-6 Gokoudori Chuo-ku,
Kobe-shi, Hyogo
Map
HSBC Building 1F
24 hours 365 days*
3-11-1 Nihonbashi
Chuo-ku, Tokyo
Map
Narita International Airport
Terminal 1
6 am to 11 pm
Narita International Airport
Terminal 1,
Central Building 1FChuo-ku, Tokyo
Map
Narita International Airport
Terminal 2
6 am to 11 pm
Narita International Airport
Terminal 2,
Main Building 1F
ATM booth
Map
* ATM service is not available between 23:55-0:05 due to system maintenance.
[ Partner ATMs ]
Seven Bank ATMs
You can access your HSBC Premier Account through all Seven Bank ATMs.
Find Out More
Japan Post Bank ATMs
You can access your HSBC Premier Account through all Japan Post Bank ATMs.
Find Out More
*ATM locations are in Japanese only.
In overseas, you can withdraw cash in respective local currencies at HSBC ATMs or PLUS network ATMs.
*The applicable foreign exchange rate includes 1% exchange fee when the ATM Card currency differs from the withdrawal currency.
*Usage fee to the local ATM companies may be charged for using non-HSBC ATMs, in which case the fee is added to the withdrawal amount.
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