The biggest feature of HSBC Premier is the assignment of a dedicated Relationship Manager to serve each customer.
The Relationship Manager offers a complete range of assistance, including assistance in setting up accounts and creating an asset management plan. The Relationship Managers continuously follow up on customer's transactions as well. Through consultations based on an accurate understanding of each customer's wishes, Relationship Managers can offer proposals that match the needs of every customer. If a customer is not satisfied with his or her Relationship Manager, HSBC will name a different Relationship Manager.
For customer consultations, HSBC uses HSBC WealthMaster, an exclusive asset management oversight tool developed by HSBC. With this, Relationship Managers can create an asset management plan and analyse a customer's current portfolio based on an accurate and mutual understanding between the customer and the Relationship Manager.
HSBC can meet a broad range of investment needs by offering a global selection of products that only a bank like HSBC can provide.
For example, to diversify investments among currencies, HSBC handles not only the major currencies, but also emerging market currencies like the South African rand and the Turkish lira. This allows customers to choose from a long list of HSBC products in order to select the ones that meet their needs.
HSBC Premier invites market specialists of HSBC from all over the world and holds special seminars to provide market information for your investment.
Outside Japan, customers can withdraw funds in local currencies using HSBC ATMs as well as affiliated ATMs*. In addition, HSBC Premier Customers will be warmly welcomed at more than 300 HSBC Premier Centres and more than 6,000 HSBC branch offices around the world.
All HSBC Premier Centres have telephone kiosks exclusively for the use of customers. Customers can simply swipe their ATM cards to make a toll-free call to the HSBC Premier Call Centre in Japan. So even when travelling overseas, you can get in touch with HSBC in Japan at any time of the day or night.
The ability to enjoy our many services when you are overseas, by taking full advantage of HSBC's global network, is another big advantage of HSBC Premier.
At HSBC Premier Centres (branch offices), customers can enjoy a relaxing, lounge-style atmosphere. HSBC Premier Centres also have booths used exclusively for consultations, giving customers a place where they can discuss matters in complete privacy.
HSBC Premier Centres open from Monday to Saturday (except holidays) from 9am to 7pm.
Ginza and Kobe Branch open on Sunday (except holidays) from 10am to 6 pm as well.
[ HSBC Premier Centres in Japan ]
Marunouchi Branch / Ginza Branch / Akasaka Branch / Hiroo Branch / Ikebukuro Branch / Yokohama Branch / Kobe Branch ＞ Click here for branch access
Below balance fee
HSBC Premier is a programme offered to individual customers that maintain a monthly average balance with HSBC Premier Japan of 10 million yen or its equivalent in combined deposits, etc. A monthly below balance fee of 5,000 yen inclusive of tax will be charged if the monthly average balance requirements are not met in the previous month. Further, upon the Bank's discretion, a limitation on usage may be imposed.
Points of note in undertaking transactions These investment products may result in losses because of price fluctuations. Furthermore, in some cases, investors will be required to pay commissions and expenses when making the initial investment. When considering investment products, please be certain to read the details of investment products in prospectus and precautions before singing the contract. The product descriptions are available at HSBC Premier Centres. Deposits in HSBC are not covered by the Deposit Insurance scheme.
HSBC is one of the world's largest banking groups, headquartered in London. HSBC provides banking and financial services to more than 100 million customers in 85 countries and territories.
The Hongkong and Shanghai Banking Corporation Limited, the founding member of the HSBC Group, has a long history in Japan. It has been operating in Japan for more than 140 years, beginning with the opening of its first branch in Japan in Yokohama in 1866. By continuously offering financial services ever since, HSBC has a longer history in Japan than any other operating banks.
For customer consultations, HSBC uses HSBC WealthMaster, an exclusive asset management oversight tool developed by HSBC. With this, Relationship Managers can create an asset management plan and analyse a customer's current portfolio based on an accurate and mutual understanding between the customer and the Relationship Manager.
