Legal Information

The Hongkong and Shanghai Banking Corporation Limited

Policy in relation to Principles of Customer-Orientated Business Conduct (350KB, PDF)

Actions and Status Report Regarding Customer-Oriented Business Conduct (316KB, PDF)

Correspondence Chart Regarding Customer-Orientated Business Conduct (147KB, PDF)

Handling of Personal Information, etc. (410KB, PDF)

Solicitation policy on Financial Products (140KB, PDF)

Handling of Complaints and Disputes (224KB, PDF)

Explanatory Note on Unregistered Credit Ratings (290KB, PDF)

Application of Deposit Insurance (134KB, PDF)

Professional Investor System Expiry Date (148KB, PDF)

Policy on Conflicts of Interest (149KB, PDF)

Standing Firm Against Anti-Social Forces (152KB, PDF)

Corporate Account Terms and Conditions effective 3 June 2024 (287KB, PDF)

Notice of Launch of Account Confirmation Service (as of 24th July 2023) (31KB, PDF)

Policy, etc. on Collaboration with Electronic Settlement Agencies (287KB, PDF)

Public Information for Virtual Account Branch (16KB, PDF)

Notice for Abolishment of Local Withholding Tax on Deposit Interest for Corporate Customers (22KB, PDF)